Cannot Connect To WIFI Successfully?
1.Please make sure the WIFI Password is correct.(Our Camera Only Support 2.4Ghz Wifi)
2.Please make sure the router signal is stable (place IP Camera close to your router for first connection is Recommended).The Camera will not work on a 5Ghz wireless standard at this time. If you have a dual-band router, be sure to segregate your wireless channels and connect the Camera to the 2.4ghz channel.
3.Please check that your wifi name and password do not have special symbols, our camera can only recognize English letters and numbers..
Reset
Check The IP Camera: please make sure the IP Camera send Waiting for connection message after the plug. If not, we need to reset the Camera.
1.Why Reset:
Reset is used to boost the IP Camera system, which become more efficient to accept the unknown router and connect it.
Reset will erase all user settings including WIFI information, access password, alarm information, arming zones information.
2.The Steps:
Find the reset hole at the bottom of the device, and then use needle to insert it, press it more more than three seconds after hearing “di” sound, when hearing ‘Reset to be defaulted setting’ sound, then camera reset successfully.
3.After the reset, user can start to connect it by WIFI.
FAQ -Cloud Storage Wifi Camera
1)Have to buy cloud storage service?
This camera has cloud storage and ordinary card storage capabilities, do not want to buy cloud storage, you can insert a sd card for recordings.
2)What can we do when the camera be stolen?
Do not worry,camera with cloud storage capabilities, video stored in the cloud server, the camera was stolen, the videos can be found by cloud storage account.
3)Does cloud storage camera can support recording for SD Card and cloud storage at the same time?
Yes. Support SD Card and cloud storage recordings at the same time if you put SD Card and purchase cloud storage service
4)Which cloud service company you use?Is it free ?
We use Amazon cloud server. Yes we offer 15-day-long cloud service,everyone can enjoy the cloud storage service for free,after that you can choose to pay for the service with a low cost.
5)How to protect privacy of individual from Cloud?
The server Is Amazon cloud,support US-EU Safe Harbor and ISO/IEC27001:2013,it with High safety certification
*Warranty
1.All items carry a 1 year manufacturer warranty,please set your mind at rest to purchase.
2.If you have any other concern or are not satisfied in any regard ,please have no hesitation to contact us firstly,we will try our best to slove your problem.
*About Logistics
1.Most products will be shipped within 72 hours(exclude holiay and weenkend) after clear payment we receive.
2.Please fill in correct shipping address and contact phone for your order, we don’t take any undelivery reponsibility because of the wrong Recipient information you gave.
*Support
No matter what you meet, feel free to contact us firstly,we will do our best to solve your questions, there is a professional technical team to guide you to solve the problem.
*Feedback
Pls kindly help with the delivery confirmation once package receipt.Pls dont forget to leave us a 5 Star Positive Feedback after Receiving your items.
F***i –
Perfect camera, picture great! Arrived very fast. Recommend
Plug Type: EU Plug Sensor Size: 1080P-White
W***a –
Excellent!! Exactly as the ad. Arrived in 20 days after posting
Plug Type: EU Plug Sensor Size: 720P-Black
D***s –
Very good, 720p quality excellent, features very good, all working properly, night vision also very good, who want to know more check out my channel “import boundless
Plug Type: EU Plug Sensor Size: 720P-Black
AliExpress Shopper –
Camera is excellent. Only delay the shipping process.
Sensor Size: 1080P-White Plug Type: US Plug
C***e –
Great product came well packed, great seller
Plug Type: EU Plug Sensor Size: 720P-Black
B***l –
Product arrived in 15 days, well packed and working perfectly
Plug Type: EU Plug Sensor Size: 1080P-Black
J***a –
Cameras great. System/app, construction and access with quality. Simple and fast Installation.
Plug Type: EU Plug Sensor Size: 720P-Black
A***s –
THE supplier delivered the product exactly as would only have to thank
Plug Type: EU Plug Sensor Size: 1080P-Black
J***a –
Very interesting! Fantastic Product
Plug Type: EU Plug Sensor Size: 1080P-Black
C***a –
Very good for live camera
Plug Type: EU Plug Sensor Size: 1080P-Black
u***e –
Arrived confirm the ad request 27/12/2019 03/02/2020 arrived in testing now
Plug Type: EU Plug Sensor Size: 1080P-Black
J***n –
February-24-2020. Buyer has confirm receipt with seller store and all is good seller , thank you so much seller
Sensor Size: 1080P-Black Plug Type: US Plug
K***s –
totaly amazing ! this camera is so good! easy to instal! and the people how sell the camera are so friendly realy! when i get my salaris i order the next camera wow so good! thank you so mutch. and so fast shipping ! greatings and i wish you the best in life NAMASTE
Plug Type: EU Plug Sensor Size: 1080P-White add 32GB
V***o –
Delivery to Minsk: January 5-February 27. Perfectly packed. Without damage. Everything works: transmits both video and sound! Spinning! Super! I recommend!
Plug Type: EU Plug Sensor Size: 1080P-Black
E***a –
Very good image quality doing day and night. Easy configuration
Sensor Size: 1080P-Black Plug Type: EU Plug
C***s –
Super useful.
Much better than I expected.
THE packaging was damaged, but not affect the Camara.
Recommend this seller.
I Am very glad
Plug Type: EU Plug Sensor Size: 1080P-White
w***w –
Meka supiriyatama Veda. Ganna un ganilla Kisima Aulak NE.
Product is very good ..
Thanks seller.
Plug Type: UK Plug Sensor Size: 720P-White
A***l –
Compatible with description
Plug Type: EU Plug Sensor Size: 720P-Black
L***a –
Great product the camera is excellent both quality shooting as the product itself, super recommend
Sensor Size: 1080P-White Plug Type: EU Plug
A***l –
Cool Camera, connected to the internet, everything works, I’ll still take it, I think it’s better to hang on the ceiling. A little slow down. Put in the next room from the router and works. Overall satisfied.
Plug Type: EU Plug Sensor Size: 1080P-Black